Community

Measuring what matters

We believe in measuring the impact we have — and sharing it openly.

A family supported by Carenzo
2,400+Families supported
<60sTo a shortlist
8Languages spoken
100%DBS-verified carers

What we track

The outcomes that show whether care is genuinely getting better.

Speed to care

Time from request to a matched, verified carer.

Family satisfaction

Ratings, reviews and repeat engagement over time.

Carer wellbeing

Fair earnings and sustainable hours for carers on the platform.

Access to care

Reaching families across more regions and more languages.

Care outcomes

Continuity of care and how well matches hold over time.

Open reporting

Regular, published updates — transparency by default.

Be part of the impact

Browse trusted, DBS-verified carers near you for free — reach out when you’re ready.