Resources

Safety is our foundation

Trust underpins great care. Here is how we protect families and carers at every step.

A carer safely supporting an elderly person at home

Rigorous vetting

No carer is matched until they have cleared every check.

Identity & DBS

Enhanced DBS checks and identity verification for every carer on the platform.

Right to work

Confirmed right-to-work status and thorough reference checks.

Skills & experience

Certifications and experience reviewed before a carer can be matched.

Safe on every visit

  • GPS check-in and check-out — so you always know a visit happened.
  • Daily care logs and reports — shared securely with the family.
  • In-app messaging and calls — no need to share personal contact details.
Visit tracking in the Carenzo app
100%DBS-verified carers
24/7Support available
GPSVerified visits
2minTypical chat wait

Care you can trust

Browse trusted, DBS-verified carers near you for free — reach out when you’re ready.